6. Order Timelines

10 articles

About Order Timelines?

You have paid your deposit and placed your order. This FAQ is designed to give you a little guidance on how long you will be held waiting in suspense and anticipation of the day when our installers w…

Updated 2 years ago by Simon James

Can I have part-installs performed?

Different window treatment styles can take a varying amount of time to manufacture and/or supply. Additionally, customers may have requirements for the phased delivery of window treatments such as in…

Updated 2 years ago by Judith Rafada

How long does an installation take?

The time allocated for installation will depend entirely on the number of windows for which treatments are to be installed, the style or type of window treatment(s) to be installed and the placement…

Updated 2 years ago by Nancy Vamvakas

Can my treatments be fitted on a weekend?

No. Our operating hours for installations are strictly Monday to Friday.

Updated 2 years ago by Nancy Vamvakas

I have been advised that my order is ready for fitting but I'm not ready?

If you are advised that your order is nearing completion or completed but you are not yet ready for the installation due to a delay; for example, where settlement on a property you are moving into, h…

Updated 2 years ago by Nancy Vamvakas

I have an urgent order?

On occasions where an order is urgent, Ideal Drape Makers will first ensure that the timeframe proposed is possible after checking with suppliers with regard to availability and logistics. Ideal Drap…

Updated 2 years ago by Nancy Vamvakas

How do I check the status of my order?

Ideal Drape Makers ensures that all delays and issues that arise during the manufacture and fulfilment of an order are communicated to the customer immediately. We do not discourage customers from ca…

Updated 2 years ago by Judith Rafada

When will I be advised delivery and installation of my order?

When the order is placed, we provide the client with an approximate delivery timeframe. When a specific date is required, we always note the date on the order and work with the customer throughout th…

Updated 2 years ago by Judith Rafada

Under what circumstances could my order be delayed?

Order delivery and installation may be delayed for a number of reasons. The following examples are provided as guidance only: If any of the conditions that apply to the raising of an order are not me…

Updated 2 years ago by Nancy Vamvakas

How long will it take for my order to be made, delivered and fitted?

Order delivery and installation times can vary due to a number of factors. The following is provided as a 'guide only.' 3-4 Weeks: Roller Blinds. 4-5 Weeks General Drapery. 4-6 Weeks: Roman Blinds, S…

Updated 2 years ago by Nancy Vamvakas

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